JR’s plan labels separate Shinkansen and conventional-line gates. Towards Nagasaki, check whether your itinerary changes at Takeo-Onsen for Kamome on the Nishi Kyūshū Shinkansen.
Which line do I take from Shin-Tosu to Saga?
Follow the signs for the conventional lines (在来線) and look for the Nagasaki Main Line (長崎本線) towards Saga. JR’s station plan shows separate gates for the Shinkansen and the conventional line.
The station diagram numbers the conventional platforms 1–2 and the Shinkansen platforms 11–14. For Saga (佐賀), go to the conventional-line gates and check the departure display there. Tosu (鳥栖) is the other conventional-line direction shown.
For both the bus stop and the taxi rank, follow East Exit (東口). JR’s plan also shows a waiting room and a multipurpose nursing room beside the Shinkansen gate.
At the 7 November 2026 check, JR Kyushu listed the staffed counter at 07:30–19:00 and machine collection of eligible online bookings at 05:30–23:20. Staff may be away during breaks or station rounds. Recheck the station page before an early or late collection.
A signed transfer can include stairs. For a continuous lift route and boarding assistance, confirm the platforms and onward operator with station staff.